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Tips for choosing an International Mover

To assist you in choosing a reputable International Mover, please consider the following tips;

Research any company before you make contact

This single most important tip: Check reviews about companies on the internet, also check for complaints. Ask your friends and co-workers about international movers they have used in the past and you will soon gather a list of trustworthy International Movers.

Are you comparing like for like international movers?

When you compare quotations between international movers, make sure you check what is included and not included to avoid any nasty additional charges at a later date.

Prices which appear inexpensive may cost you more in the end.

  • Is the shipment method the same?  Are your personal items being moved in their own container, or are they consolidated with other shipments?
  • Have terminal and port handling charges been included?
  • Is packing / unpacking included?
  • Have they accounted for unusual access?
  • Have they included customs clearance?
  • In short have they included all costs you would expect to pay in a normal door-to-door move

Is International Moving their core business?

Many companies are primarily Freight Forwarders and International Moving is a side-line.Some other companies specialise in local moves within the city and simply do not possess the expertise to provide the advice you need to make an informed decision, and ultimately the ability to provide a professional, International, door to door solution.

Do they have a trade license i.e. are they operating legally?

Rogue movers are not uncommon, just go online and you will see how many people have learned the hard way, through very painful experiences. If there is any doubt, ask them to produce a copy of the trade license, or the trade license number. You can then easily verify if they are for real. If they cannot/will not produce this – walk away.

How established are they and are all the packing staff full time, experienced employees?

Since 2010 there has been a dramatic increase in companies who offer moving services and sub-contracting a packing crew is common. Ensure the company is established, experienced and has a good track record. The packing crew is integral to a successful move, make sure all the crew are full time employees and have the experience to oversee the packing and loading of your possessions. The team should have a lead packer and consist of a 3-5 man crew.

Who will be providing the service at the other end?

The person that visit you in your home and conducts the pre-move survey may be excellent. But ask them which international mover they use to clear and deliver your goods at the other end. Do they have a long-standing relationship? Can they provide a contact person at destination with whom you can speak with or exchange emails? Someone who will continue the good work right through to delivery. This will provide you peace of mind.

Are they ISO certified?

ISO certification ensures the company performs to a consistently high level, with proven systems and procedures which are monitored regularly. This is key to a successful relocation.

Get everything in Writing

It is unwise to proceed with any international mover unless you have a detailed contract. Make sure that you obtain a no obligation written quotation and check all details are fully listed and all costs are clearly included. Don’t risk unexpected charges or surprises on moving day.

Do you feel comfortable?

Was the surveyor knowledgeable? Make sure they sit with you at the time of survey and walk you through the process. Most people do not ask enough questions.If there is even a slight doubt, seek clarification.If you have followed the tips above and still feel comfortable, then you are on the right track to making an informed decision.



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