Step 5: Customs Clearance and Delivery
At destination our movers team up with a network of trusted service partners. These companies have long-standing relationships. We insist on high standards and regular evaluations and feedback from our clients ensure they deliver the standards you deserve.
Your move coordinator sends shipping and customs documentation ahead of time and liaises with the service partner prior to delivery, and during the customs clearance process to ensure everything is progressing smoothly.
Once a delivery date has been established the goods will be delivered to your residence and unloaded ensuring all boxes are accounted for.
Logistics will be arranged in advance for awkward deliveries, for example a shuttle service to a location with narrow lanes, or an external elevator, or a long-carry (over 30 meters). It is vitally important to ensure this has been addressed and agreed upon during stage 1 – Pre-move survey.
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Read feedback from our outbound customers here
A great way to start my move. Thanks guys
Mr. R. Hammond -
Moved from Dubai to Melbourne
Your moving guide was very helpful and the service we received was very good.
Mrs. N. Sedgewick -
Moved from Abu Dhabi to Singapore
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