Step 1: Pre-move Survey
Upon making contact with us, we will arrange for one of our experienced moving consultant to visit your residence in order to conduct a pre-move survey. Our moving consultants are experts in international moving. We take this responsibility very personally and approach each pre-move survey as an opportunity to identify your ideal moving solution.
A visit to you home enables us to
- Evaluate the volume of goods
- Assess the logistics of the move at origin and destination
- Fully understand your international moving requirements and schedule
- Elaborate on how we can help
- Empower you with the knowledge to make informed decisions
During the pre-move survey, the moving consultant will walk around your home with you, making a detailed inventory of the items you wish to move. Based on this inventory, they will estimate the volume of your goods, allowing us to provide an accurate quotation.
You will receive one of our moving brochures, with customs forms and details of customs restrictions relating to your final destination. The brochure will also provide an overview of our Transit Insurance Cover.
The moving consultant will be able to talk you through any paperwork you need to complete and find out more about your schedule, such as departure dates from origin, arrival dates at destination. This will help to determine the packing and shipping schedule and whether storage needs to be considered. Also considering access issues at origin and to your new residence is particularly important.
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